Borklog: One entry
18 December 2000
via Card House, An article on corporate customer service, about one person who kept himself amused replying to customer's mail.At a job for a large toy company, I was
in charge of answering customers'
letters, packing toys and sending out
special requests for rare or
discontinued toys. I had been there
about a month,... when I started
experimenting with "creative"
responses. I wrote one reply to an old
guy (I could tell he was old because
the paper on which his letter was
written was yellow on the sides and
every inch of it reeked of pipe
tobacco) entirely in iambic pentameter,
all 700 words.
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